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Frequently Asked Questions

"We do not strive to be cheap.  Our goal is to be the most affordable web hosting company with the highest customer satisfaction."


Why do I want personal support/updates hours included?

If you want your Customers to come to your website, you MUST keep it relevant. Most web plans are setup to discourage your monthly contact.

Our plans ENCOURAGE YOUR CONTACT.

 

How do we contact our support representatives?

Each customer is assigned a particular support representative.  You will be given this person's e-mail address, as well as, his direct telephone number!  This is unprecedented in the industry.


How much experience do your developers have?

All of our developers have an average of 13 years in software and computer systems. 


Who is your competition?

Some of the "cheap" web hosting companies may claim to be our competition.  However, their customer service like their hosting service is indeed cheap.  Our customer service is Elite.


How do I know my website/email is up and running?

Unlike much of our competition, we own the hardware on which most of our websites are hosted.  We monitor all websites and email servers on six minute intervals.  Any non-responding service creates email and cell phone text messages which are monitored 24/7 by our local, elite technical help desk support personnel.


How do I get my website to appear on the first page of Yahoo and Google?

The ONLY guaranteed method to appear on the first page of any search engine is to pay that engine via their Pay Per Click service.  There is absolutely, positively, no way that any service can guarantee a first page position.  There are best practices involved with first page "natural listings" (e.g. those listing for which you do not have to pay).

Businelle Company is well versed in these best practices and leaves no stone unturned when designing our client's internet presence such that every possible step has been taken to achieve the highest search engine results.

  • 7 tax scams to watch out for this year -

    7 tax scams to watch out for this yearIn case wringing your hands over the tax man weren?t enough, criminals are out there trying to swipe your hard-earned cash and personal information from right under your nose.


  • Avowed Apple Fan Jeb Bush Realizes His Apple Watch Can Take Phone Calls -

    Avowed Apple Fan Jeb Bush Realizes His Apple Watch Can Take Phone CallsJeb Bush's love of Apple products has been widely documented, and the Republican presidential candidate continues to wear his Apple Watch on the campaign trail. Yesterday, in a meeting with The Des Moines Register editorial board documented by USA Today, Bush stumbled upon a feature he didn?t realize his smartwatch was capable of: taking phone calls. Somehow Bush managed to take a call without picking up his iPhone, and the sound of a person?s voice saying hello breaks through the meeting noise, to which Bush responds, ?My watch can?t be talking.?


  • Social media welcomes Pope Francis to the United States -

    Social media welcomes Pope Francis to the United StatesPope Francis gets the social media treatment upon arriving in the U.S. Tuesday. As Pope Francis?s flight touched down in Washington, D.C. on Tuesday, Twitter unveiled a new batch of emojis created for the highly anticipated papal visit. Until his departure from the United States on Sunday, Twitter users chronicling the Catholic leader?s East Coast journey will be able to include a cartoon image of the Pope?s face in front of the American flag on all Pope-related tweets by using the hashtag #PopeinUS.


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